When it is time to enrol, you will receive a link directly to your inbox from our Admissions Team, informing you of next steps. Enrolment takes place entirely online, so you will be able to complete this from your own home, without having to visit us on campus. We have put together a few actions you can take to ensure you are prepared and have all required information ready.
Before you enrol
To enrol successfully there are a specific document(s) you will be required to provide, we hope the below FAQ will ensure you have everything you need for when the time comes.
What do I need to enrol?
You will need your Student Finance Customer Reference number, a form of ID (please refer to the Enrolment Guide for full details of what is accepted) and an electronic picture of your head and shoulders.
What are the electronic picture guidelines?
You must provide a clear photograph of your head and shoulders only, against a blank plain background. Please do not wear any sunglasses (reading glasses are permitted), hats or use any filters over the photograph. Full body and vacation pictures are not accepted.
Please note, uploading an unsuitable ID picture will slow your enrolment down, as we will need to contact you for a replacement.
What documentation do I need to provide?
Before you begin your course, we will need the following documents from you in order to process your enrolment:
UK Nationals
- Photo page of your British Passport; or
- Full birth certificate and National Insurance letter/card; or
- Certificate of Naturalisation
EU/EEA Nationals
- Photo page of your Passport; or
- EU ID Card (both sides if applicable)
- Application details for the EU Settlement scheme (if applicable)
- Settlement Scheme Biometric Residence Permit (BRP)
International students/Other residence
- Valid Passport
- Valid Visa Copy (Biometric Card, Vignette sticker inside passport or stamp)
If your leave is based on a family member please provide their ID documentation, proof of relationship and proof of current residence.
If you have applied for your visa and do not yet have your BRP card, you will be required to submit a clear scanned copy to the Compliance Team, as soon as you have received it. If you have applied to extend your visa in the UK or have made your visa application from overseas and have not yet received it, you will be required to show proof of your visa application, including proof of posting.
You will be required to submit a clear scanned copy to the Compliance Team, as soon as you have received your visa. If you do not upload all the required documents, we may be unable to complete your enrolment.
Please note, you will be required to show these on campus at a later arranged date, please make sure you bring these with you when entering the UK.
Contact us
If you have any questions or need help with your enrolment, please email qahe.enrolment@qa.com at your earliest convenience.
Pre-arrival checklist
Before you arrive in the UK to begin your studies, there are a few things you need to have sorted in advance.
Accommodation
Finding the perfect place to live is a huge part of your university experience. It is essential you secure your accommodation before you commence your studies with us. Did you know we have an Accommodation Team available to help you? Here to support you with:
- Types of accommodation available
- Options to suit your budget
- An understanding of the local area
Get in touch with our team: QAHEAccommodation@qa.com
Once you have confirmed your accommodation it’s important to let us know where you’ll be staying whilst you complete your studies. This is so we have the most updated information on our records. Let us know here.
Student Finance
If you are funding your studies via Student Finance England (SFE), it is important you submit your application within good time of your course start date.
If you need any support or are experiencing difficulties with SFE, our Finance Team are here to help, available Monday – Friday 9am – 5.30pm. The team can be contacted via email: QAHEFinanceSupport@qa.com or by calling +44 (0)203 504 3399.
If you are experiencing any unforeseen difficulties in paying your fees, you must contact the Finance Team at your earliest convenience.
Other things to consider
There are a handful of other things to prepare/consider ahead of your arrival in the UK, whilst the majority of these vary per student, we have put together a short list to help:
- Organise your visa
- Open a UK bank account
- Clothing for different weather conditions. Our weather changes a lot, bring an umbrella – you will need it!
- Travel adapters
- Check your baggage allowance – you may be charged at the airport if you go over your weight/size limit
- Photocopies of important documents i.e. ID and passport
Completing your enrolment
Your enrolment is completed entirely online, there is no need for you to visit our campus before your studies begin.
How do I enrol online?
We have created a helpful Online Enrolment Guide which contains all information you need to complete your enrolment online.
Starting your studies
Once you have completed your enrolment, you will receive further information regarding your programme. This will include your class timetable and the method of delivery. As well as in depth information about the student support available and university student life. We have put together some information below to help you get a head start!
When will my classes start?
Once your online enrolment has been completed and you are approved by our Finance and Compliance department, we will send you a confirmation of enrolment email containing your timetable and further information for your teaching sessions.
What equipment do I need?
We recognise that some of/all your study will be online and therefore you will need access to more resources and technological equipment. We recommend all students have access to the following:
- Computer/laptop/tablet – a device to access the University’s intranet
- Headset/earphones
- Webcam and speakers (these are often built into devices, check before purchasing one separately)
- Internet access
Please note, printing facilities are available on campus for a small fee, therefore you do not need to purchase a printer. It is unlikely that your course will require a lot of printing as most assignments are submitted electronically.
We have put together a full equipment checklist which can be accessed here.
Adjusting to life in the UK
We are proud to celebrate a diverse student community and are delighted that you have chosen to study with us in the UK. We understand that moving to a new country to study (or even deciding to study once you have been in the country for a few years) can be exciting, but that you may also face some challenges. We have put together a Living in the UK Guide containing helpful information to support with your transition, as well as giving you some handy hints and tips for once you start your studies with us.
Student Support
Life as a student is exciting and we’re here to help you make the most of your time at university. We have a number of Student Support Teams available to assist you and make your transition to higher education as smooth as possible.
You’ll find out more about how each of these services can support you, over the next few weeks, however we have summarised each team below:
- ACE Team – Academic Community of Excellence (ACE) team offer study skills guidance, one-to-one tutorials and interactive workshops covering a range of topics including referencing and academic writing.
- Welfare Team – are here to listen and provide advice if you have any personal matters during your time with us, as well as tips on how to adjust to university life.
- Library Team – enhance your studies with a wide variety of learning and research resources available. If you require reading materials for your course, our library team can help you find it!
- Careers Team – can help you mange your future career with in-depth advice and assistance. You can also book mock interviews and CV writing workshops.
Remember, our helpful teams are always on hand to help you, no matter how big or small an issue may be.