Starting your new journey at university can be a whirlwind of emotions. You are excited to start your new adventure but are also nervous about what to expect and what you may need. We have a range of student support services to help you every step of the way.
Academic Community of Excellence (ACE) Team
The ACE Team are on hand to guide you to achieve academic excellence, from first year right through to graduation. The team offer a range of services to help you excel throughout your studies including:
Personal Tutorials: 30-minute pre-bookable 1:1 virtual or face-to-face tutorials with a member of the team. Whether you need help understanding your assignment and what is expected of you or guidance on how to complete a study task, the team is here to help.
Online Workshops: delivered virtually, throughout the day, evenings and on Saturdays. Our online real-time workshops cover a variety of academic subjects. All sessions are regularly repeated, so don’t worry if you miss one! The full schedule can be found on your Virtual Learning Environment (VLE).
Self-access Learning Guides: there are a wide range of learning materials assessable on the ACE page of your VLE, based on common questions and academic needs. These helpful videos, quick guides and PowerPoint presentations can easily be accessed on the go, at any time.
You can contact your friendly ACE Team for more information or to book an appointment on the below details:
Are you a Pathway Student? Our ACE Team is available to support students studying at our London Holborn, Birmingham and Manchester Centres – If you are a Pathway student and require help, please visit our Pathway Contact page for more information on how you can get help.
We have a dedicated Accommodation Support Team here to help you find the perfect place to live, that fits in with your budget and lifestyle. As our Roehampton University Centres are located in major cities, there are plenty of options to choose from due to the fantastic transport links available.
To discuss your accommodation options, contact the team on QAHE.firstname.lastname@example.org or by phone: +44(0)20 36276101.
It’s never to soon to be thinking about your career and improving your employability. Our dedicated Careers Team are here to help you secure graduate roles, sharpen your professional skills and find internships. Whether you have a clear idea of your career path, or need some help finding the right direction, our team have a variety of resources available to you.
1:1 Appointments: carried out by our Career Consultants, offering career guidance that is completely bespoke to suit your needs and the sector you are interested in pursuing a career in.
Career Development Resources: whilst studying with us you receive unlimited access to our Careers Portal, QA Higher Education Careers Online, full of resources including practice tests and employer videos. You are also automatically signed up to receive a weekly careers newsletter, highlighting job opportunities, events in your local area and on-campus workshops.
Internship and Placement Service: designed to help you obtain industry-related work experience, as well as paid work. Whether you need to develop your employability skills or as part of your Advance Practice Masters, we have a helpful team available to help you source your perfect placement.
Managing your finances is a huge part of university life and our Student Finance Team are here to help. Available from Monday-Friday 9am-5.30pm and contactable via email: QAHEfinancesupport@qa.com or via phone: +44(0)20 3944 1892.
If you experience any financial difficulties with paying your tuition fees, please contact the Finance Team for support and advice at your earliest convenience.
Our Centres libraries are an essential service to help our students with their studies and are an integral part of the university. There are a range of great services and support available to you. Our team has developed an Online Library Portal packed with support materials in both text and video formats, available to access on the go, whenever you need it. The portal includes reading lists, guides for referencing, a catalogue to find textbooks, and much more!
If you need help on a specific topic, the team are available for a 1:1 appointment, both online and virtually. When attending our libraries all students have access to a variety of IT equipment and quiet places for studying.
To talk to an expert about anything to do with our libraries and online resources, please get in touch by emailing email@example.com.
Whilst university is a new and exciting time in your life, it isn’t always plain sailing. Our Student Welfare Team are on hand to support you with any academic of personal matters that you may face, no matter how big or small they may seem.
Whether you just need to talk to a friendly face or need some specialist support on a specific matter, our team are here to help. You can contact the team by email: firstname.lastname@example.org or by phone: +44(0)1217 569 578.